Privacy Policy

Last updated: October 18, 2025

GreenSync Privacy Policy

Overview

GreenSync is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered smart waste management platform.

Information We Collect

Personal Information
  • Name and contact details
  • Account credentials
  • Profile information
  • Communication preferences
Operational Data
  • Waste report locations and details
  • Route optimization data
  • Eco-credit transactions
  • System usage analytics

How We Use Your Information

Municipal Services Enhancement

We use your information to optimize waste collection routes, predict waste hotspots, manage eco-credit rewards, and improve overall municipal waste management efficiency.

  • Process and respond to waste reports
  • Optimize collection routes using AI algorithms
  • Calculate and distribute eco-credits
  • Provide system analytics and insights
  • Communicate service updates and notifications
  • Ensure platform security and prevent fraud

Information Sharing

Limited Sharing Policy

We do not sell, trade, or rent your personal information to third parties. Information is only shared as necessary for municipal operations or as required by law.

We may share information with:
  • Municipal waste collection departments
  • Fleet management contractors
  • Environmental regulatory agencies (when required)
  • Technology service providers (with strict confidentiality agreements)

Data Security

Technical Safeguards
  • End-to-end encryption
  • Secure cloud infrastructure
  • Regular security audits
  • Access control systems
Administrative Controls
  • Employee background checks
  • Privacy training programs
  • Incident response procedures
  • Data retention policies

Your Rights

You Have Control

You have the right to access, correct, delete, or port your personal data. Contact our privacy team to exercise these rights.

  • Access your personal data
  • Correct inaccurate information
  • Request data deletion
  • Data portability requests
  • Opt-out of communications
  • Withdraw consent (where applicable)

Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes. Waste report data is typically retained for 7 years for environmental compliance, while account information is kept for the duration of active use.

Contact Information

Privacy Officer

privacy@greensync.org

1-800-GREENSYNC

123 Municipal Plaza, Suite 400

Data Protection Officer

dpo@greensync.org

1-800-DATA-PROTECT

Mon-Fri 8AM-6PM EST

Privacy Commitment

Your privacy is fundamental to our mission of creating sustainable, smart cities. We use the minimum data necessary to provide excellent waste management services.

Policy Updates

We will notify you of any material changes to this Privacy Policy through in-app notifications and email updates.

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